Test Automatic Reporting

Use this check box to indicate whether you want to test problem reporting or report an actual problem for the Hardware Management Console:

• Mark the check box to test problem reporting.
• Leave the check box empty (or unmark it) to report an actual problem.

To report problems for the console:

• Remote service must be enabled for the console.
• The console must have at least one phone server.

If the console is configured correctly for reporting problems, testing it will open a Type 1 problem. You should type a description in the Problem description field to indicate it is only a test. Then select Request service to start the test.

Note:

• Problem reporting typically is tested during Hardware Management Console installation.
• Use the Customize Remote Service console action to enable remote service and customize remote service settings for the console.
• This console's phone servers can include itself and other Hardware Management Consoles. To configure this console as a phone server for itself, use the Enable Hardware Management Console Services console action to enable the console's phone server service.